Side Menu

Customer Service Representative



24/7  Call Center:

Customer Service Representative


Universal Language Service is currently seeking to fill a Customer Service Representative* position for our 24/7 Call Center.


Location:  Bellevue, Washington

Position Type:  Entry Level

Employment Status:  Full-Time (40+ hrs/week)

Shifts Available:  Various – Day, Evening, Night, Weekend


*NOTE:  the Customer Service Representative is a combination position that includes handling customer service calls, data entry of interpreter requests, and scheduling interpreters.  Primary responsibilities will vary based on assigned duties that highlight the skill-set and talents of the applicant.


Now Hiring talented candidates!




  • Communicate with customers and contractors via phone, fax, email, or in person
  • Process, enter and/or update information in web based scheduling platform
  • Reach out to contractors and offer available assignments
  • Other tasks and/or projects as assigned




  • Positive, ‘can-do’ attitude
  • Ability to work under pressure
  • Ability to multitask: inbound and outbound calls, data-entry
  • Self Starter
  • Typing speed: 55+ WPM, 100% accuracy
  • Excellent verbal and written communication skills
  • Outstanding customer service
  • Recent office experience
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to work full-time, different shifts and overtime
  • 2+ year commitment




Competitive salary, excellent benefits package includes Medical, Dental, Vision, Life Insurances, paid time off and other bonuses and appreciation rewards.


How to Apply:


If you are interested in growing professionally within an innovative, highly respected and established organization, we invite you to explore this excellent growth opportunity!


  • Review the job description, as well as minimum requirements
  • Complete the online Employment Application and attach your Resume


Online Employment Application