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Video Remote Interpretation

Video Remote Interpretation is a great solution for virtual communication between your staff and Deaf/Hard-of-Hearing or Limited English Proficient individuals in a variety of settings like medical, mental health, government, legal, educational, and others.

 

Spoken languages currently offered include but are not limited to Arabic, Bosnian, Burmese, Cantonese, French, Haitian Creole, Hmong, Korean, Mandarin, Nepali, Polish, Portuguese, Russian, Somali, Spanish, Vietnamese, as well as American Sign Language. Additional languages may be offered as per Customer’s requests.

 

Virtually Connect with qualified, experienced and professional video interpreters in seconds, when you need it, at any time, on any device, over any network.  Click Telephone Interpreter button for Audio Interpretation in over 200 languages 24/7/365.

 

Use any device

 

VRI-on-any-device rev

 

Our video application runs on your iPad, Android tablet, smartphone, PC, Mac or your existing videoconferencing system that is already in place (e.g. Polycom, LifeSize, Cisco/Tandberg).

 

Regardless of the business or application, we deliver low-latency HD-quality multipoint video communication over any IP network to any end point, wherever you have internet connection.

 

Simply download the application, set up an account and start using Universal Language Service Video Interpreting.

 

 Benefits

  • Easy connection with one button to a Video and/or Audio Certified Interpreter
  • Improved language access
  • Ability to meet Federal, State, Joint Commission Requirements and Compliance Standards to guarantee equal access to services for Deaf/Hard-of-Hearing and Limited English Proficient individuals
  • Effective use of fiscal resources due to reducing interpreting costs through fee structures and elimination of travel costs

Why choose Us for Video Remote Interpretation?

 

  • Pay only for minutes you use – NO minimum monthly charges
  • NO big capital investment is needed
  • Our service can be used in combination with your existing vendor services – NO obligations or exclusive contracts
  • To ensure stable service and immediate connection with an interpreter, we use a combination of our professional interpreters, a network of well-known language partners’ interpreters and the best video technology on the market, customized for the language industry and powered by StratusVideo
  • Our interpreters are HIPAA and Joint Commission compliant and bound by a Language Interpreter code of Professional Conduct and Ethics.  This ensures that information disclosed and interpretation remains strictly confidential and is done in a professional manner.  In addition, interpreters are covered by professional liability insurance with extended coverage
  • We offer the most comprehensive video interpretation services on the market while providing superior Customer Service and Support

Download or Update our Video Interpreter Application:

 

iPad / iOS / iPhone

How to access the App Store from an iOS device Instructions

 

  • To download: open the App Store app on your device and search for Stratus Video Interpreting or click here.
  • To update: open the App Store app on your device and click on “Updates” at the bottom of the screen. Update the Stratus Video Interpreting app.

 

Once installed, login with your username and password.

Android / Samsung Galaxy

How to access the Google Pay Store app on an Android device Instructions.

 

  • To download: open the Google Play Store and search for Stratus Video Interpreting or click here.
  • To update: open the Google Play Store app on your device.  Touch Menu > My Apps to view your downloaded apps.  Select the Stratus Video Interpreting app. Note: On a tablet, you may need to touch Downloads to view your apps.

 

Once installed, login with your username and password.

Computer / Laptop

Click on the links below to download or update the software on your computer with the latest version. You may have to ask your IT department for assistance.

 

 

Once installed, login with your username and password.

 

To learn more about Video Remote Interpretation, inquire about free, no obligation demonstration and/or pricing quote, complete the Contact Us form below or call us at 1-888-462-0500.

Meet our Interpreters

 

qote1Hello

- American Sign Language Interpreter

qote1नमस्ते

- Hindi Interpreter

qote1Hola

- Spanish Interpreter

qote1 你好

- Mandarin Interpreter

qote1مرحبا

- Arabic Interpreter

qote1Olá

- Portuguese Intepreter

Contact Us