Education and Training

All test candidates must create a profile in the LTC Gateway tracking system before they schedule a test with LTC or apply for a DSHS credential with a third-party test score: 

• Access LTC Gateway

• LTC Gateway User Manual – Standard Version (Updated 9-15-2021)

• LTC Gateway User Manual – Accessible Version (Users with screen readers) (Updated 9-15-2021)

• All DSHS credentials expire after 4 years, unless the renewal requirements are met. If your credential has expired, you must re-test.

• RCW 74.04.025 limits testing of languages for which fill rates in the prior year are 90% or higher. No testing limitations due to fill rates.

• All certifications and authorizations require two hours of either medical or social service orientation and two hours of ethics training.

For questions regarding LTC testing certification, continuing education, and general information, please contact LTC: dshsct@dshs.wa.gov

ProctorU

• Help page for test takers: https://support.proctoru.com/hc/en-us/categories/115001818507

• What to Expect article: https://support.proctoru.com/hc/en-us/articles/360043565051-Exam-Day-What-to-Expect-

• ProctorU Candidate Experience Video: https://youtu.be/o–BgJ5OzFE

• Test it out article: https://support.proctoru.com/hc/en-us/articles/360036024511-How-do-I-test-my-equipment-

• How to Contact Support: https://support.proctoru.com/hc/en-us/requests/new

• Support Phone Number: (855)-772-8678

Scheduling & rescheduling can be done by using the chat function in your ProctorU account. The icon can be found in the bottom right-hand corner of the ProctorU screen.

• Cirrus (testing partner): https://cirrusassessment.com/
  
  

• CLAS Standards: https://minorityhealth.hhs.gov/omh/browse.aspx?lvl=2&lvlid=53
  
  

• DSHS “Gateway” Profile: https://secureaccess.wa.gov/public/saw/pub/displayRegister.do
  
  

• DSHS Language Testing and Certification Program: https://www.dshs.wa.gov/office-of-the-secretary/language-testing-and-certification-program
  
  

• DSHS Language Interpreter and Translator Code of Professional Conduct: https://www.dshs.wa.gov/sites/default/files/FSA/ltc/documents/DSHSInterpreterAndTranslatorCodeOfConduct%20042015.pdf
  
  

• HCIHC Terminology of Health Care Interpreting: A glossary of terms. Link: https://www.ncihc.org/assets/documents/NCIHC%20Terms%20Final080408.pdf
  
  

• IMIA Standards of Practice: https://www.imiaweb.org/standards/standards.asp
  
  

• IMIA Code of Ethics: www.imiaweb.org/code/
  
  

• International Medical Interpreter Association (IMIA): Spanish Pain Description Glossary. Link: https://www.imiaweb.org/uploads/docs/Pain_Description_Glossary_Spanish.pdf
  
  

• NCIHC Ethics and Standards of Practice: www.ncihc.org/ethics-and-standards-ofpractice
  
  

• Medical Terminology for Health Professions 7^th Edition. https://www.pittsburg.k12.ca.us/cms/lib/CA01902661/Centricity/Domain/1210/Medical%20Terminology%20for%20Health%20Professions%207th%20Edition%202012.pdf
  
  

• Medical Interpreter Blog: Resources and Information for Healthcare Interpreters: Blogger: Yuliya Speroff. Link: https://medicalinterpreterblog.com/2018/04/23/resources-for-practicing-interpreting-skills/
  
  

• Northwest Translators and Interpreter Society (NOTIS): Chart of Decision When Not to Advocate. Link: https://www.ncihc.org/assets/2021-03-04%20Chart%20of%20desision%20questions.pdf?mc_cid=cd3c40d9c1&mc_eid=9e478f8b52
  
  

• Washington State Coalition for Language Access (WASCLA): Link: https://www.wascla.org/about/
  
  
• UniversalLanguage Service Interpreter Academy Language Testing Exam Manual: Link: Language Testing Exam Manual 2022.pdf